Services
Seven services. One team.
The list is deliberately concrete. Each one says what you get, what we need from you, and roughly how long it takes — before you talk to anybody.
SVC-01
Software Development
Custom web and backend systems built to your operations, not to a template.
Read the service detailYour process runs on a spreadsheet that three people understand, and the tool you bought models someone else’s business. Every month you pay for the gap in manual work.
We provide
- Architecture, schema and application code
- CI/CD, environments and monitoring
- Documentation and handover sessions
You provide
- Access to the people who run the process today
- One named decision-maker for scope calls
- Credentials for the systems we integrate with
- Engagement shape
- Fixed-scope build, or an embedded team working alongside yours.
- Indicative duration
- 6–14 weeks to a first production release
SVC-02
Technology Consultancy
Architecture, audits and roadmaps — before you commit budget to a build.
Read the service detailYou have three quotes describing three different systems and no way to tell which one is right. The cost of choosing wrong is a year.
We provide
- Independent assessment of what you already run
- Written options with costs and risks attached
- A roadmap that does not depend on hiring us
You provide
- Read access to systems and infrastructure
- Time with the team that operates them
- Current spend figures
- Engagement shape
- Fixed-fee audit, or a retained architecture review.
- Indicative duration
- 2–5 weeks
SVC-03
Hardware Implementation
Specification, procurement, install and commissioning of the physical layer.
Read the service detailThe model works on a laptop. It has to work in a warehouse, on a factory floor, in a room with one power circuit and a network nobody has audited since the fit-out.
- Site survey
- Power, cooling, network, physical access and out-of-hours cover
- Specification
- Sized to the workload, with headroom, not to a vendor data sheet
- Procurement
- Bill of materials issued for your sign-off before anything is ordered
- Staging
- Built, configured and burned in on the bench before dispatch
- Install
- Cabling, network and power configuration on site
- Commissioning
- Run against a test plan you receive before we run it
- Handover
- As-built documentation, test results and a spares list
- Typical duration
- 3–10 weeks; procurement lead times usually dominate
- Engagement shape
- Standalone install, or the physical layer of a larger build.
- Indicative duration
- 3–10 weeks; procurement lead times usually dominate
SVC-04
AI Solutions
Models, RAG pipelines and decision systems wired into real business data.
Read the service detailA demo answered five questions correctly and nobody can tell you what it does on the other ten thousand. You need that answer before it touches a customer.
We provide
- Evaluation harness, scoring and error analysis
- Retrieval, prompts, serving and fallbacks
- Cost, latency and quality monitoring
You provide
- The documents and data the system will read
- Subject experts to grade a sample
- A written definition of what good enough means
- Engagement shape
- Pilot with defined success criteria, then scale-up.
- Indicative duration
- 4–12 weeks to a measured production pilot
SVC-05
Automation
Workflow, integration and process automation that removes manual handoffs.
Read the service detailSomeone exports a spreadsheet from one system every morning and pastes it into another. It has worked that way for four years and it breaks whenever they take leave.
We provide
- Process mapping and handoff timing
- Integration build, retries and error handling
- Monitoring and the exception queue
You provide
- API credentials for the systems involved
- The person who runs the process today
- A decision on what happens to exceptions
- Engagement shape
- One process at a time, priced per process.
- Indicative duration
- 3–8 weeks per process
SVC-06
Chatbots & AI Assistants
Voice and chat agents that handle support, intake, scheduling and triage.
Read the service detailHalf your inbound is the same six questions and it arrives outside office hours. The other half needs a person — and right now both queues move at the same speed.
We provide
- Transcript analysis and intent design
- Agent build, telephony or chat integration
- Post-launch transcript review and tuning
You provide
- Historic transcripts or call recordings
- Access to systems the agent must read or write
- A named owner for escalations
- Engagement shape
- One channel live first, then extended.
- Indicative duration
- 4–9 weeks to a first live channel
SVC-07
Web & Mobile Applications
Cross-platform products with AI capability built in from day one.
Read the service detailYou need the same product on the web, on iOS and on Android, and you do not want to fund three teams building three versions of the same screen.
We provide
- Design system, application code and API
- Store submission and release automation
- Analytics and crash reporting
You provide
- Developer accounts for both stores
- Brand assets and product copy
- A decision-maker for v1 scope
- Engagement shape
- Product build against a defined v1 scope.
- Indicative duration
- 8–16 weeks to a first store release
Next step
Still not sure which one you need?
That is the normal starting position. Describe the process that costs you the most and we will tell you which of the seven applies — including when the answer is none of them.